Caley Burton

Empathetic Documentation Leader at Cloudflare
Hi there! I'm Caley Burton. As a technical writing manager, I'm driven to cultivate high-performing documentation teams and deliver iconic documentation experiences that truly serve users. My mission is to empower every team member to feel like a trusted advisor and a supported expert, enabling them to produce invaluable documentation and achieve their professional goals.
Get In TouchCurriculum Vitae
Experience
Senior Manager
Product Content Experience
Cloudflare
Section Manager
Documentation Strategy
National Instruments
Senior Manager
Documentation PMO
National Instruments
Group Manager
Software Documentation
National Instruments
Staff Technical Writer
Software Documentation
National Instruments
Technical Writer
Software Documentation
National Instruments
Education
B.A. in English Literature
University of Texas at Austin
Documentation Community Organizing
Podcasts, Webinars, Conferences, and Articles
Content Debt: How Identify, Reduce, and Eliminate It
Write the Docs, August 2025
Invisible Drag: How Content Debt Slows You and Your Customers Down
Document360, June 2025
Redefining Your Content Strategy for a Scalable, AI-Ready Future
VistaTalks, April 2025
Fix Your Docs or Else: How Our Biggest Customer Helped Us Improve Our Content Strategy
TCWorld Conference, November 2024
Turning Pain Points into Opportunities
TCWorld Magazine, October 2024